This project is a large-scale government web application designed for Pakistan’s vehicle management ecosystem, integrating key departments such as Excise, NADRA, Traffic Police, EPA, Law Enforcement, and Government Administration into a single, unified digital platform. The goal was to digitize, simplify, and secure critical vehicle-related services for citizens while enabling transparent, role-based workflows for multiple government authorities. This project is a major professional achievement for me, as it required designing a complex, multi-dashboard system used by both public users and multiple government departments.
- Excise Department Dashboard
- NADRA Integration Flows
- Traffic Police Dashboard
- EPA (Environmental Protection Agency) Dashboard
- Law Enforcement Dashboard
- Central Government Admin Dashboard
Core Services Covered (Phase 1)
I designed complete user journeys and dashboards for the following services:
- Order Security Documents
- New Car Registration
- Transfer of Vehicle Ownership
- Number Plates Management
- Vehicle Insurance
- Car Loan Processing
- Cashless Pass System
Each service includes separate flows, validations, and approval processes, tailored to government regulations and user needs.
Government & Admin Dashboards
A key challenge was designing multiple department-specific dashboards, each with unique responsibilities, permissions, and workflows:
- Excise Department Dashboard
- NADRA Integration Flows
- Traffic Police Dashboard
- EPA (Environmental Protection Agency) Dashboard
- Law Enforcement Dashboard
- Central Government Admin Dashboard
Every dashboard was designed with:
- Clear role-based access
- Secure approval flows
- Data visibility aligned with authority level
- Operational efficiency for daily government use
My Responsibilities & Contributions
I worked on this product end-to-end, covering the full design lifecycle:
- Requirement Understanding & Stakeholder Meetings
Worked closely with clients and government stakeholders to understand legal, operational, and user constraints. - UX Research & Flow Definition
Defined complex user journeys for citizens, admins, and government officers. - Wireframing & Information Architecture
Structured large-scale flows to keep the system intuitive despite its complexity. - Design System Creation
Built a scalable design system to maintain consistency across dozens of dashboards and modules. - High-Fidelity UI Design
Designed clean, accessible, and trustworthy interfaces suitable for a government product. - Prototyping & Interaction Design
Created interactive prototypes to validate flows and demonstrate real-world usage. - Client Reviews & Iterations
Led multiple review sessions, handled feedback, and delivered revisions under tight deadlines.
Key Challenges Solved
Designing one platform for many government departments
- Balancing security, usability, and compliance
- Making complex legal processes understandable for everyday users
- Maintaining consistency across hundreds of screens
- Delivering Phase 1 on time with production-ready designs
Impact & Achievement
This project strengthened my expertise in:
- Government & enterprise-level systems
- Multi-role dashboard design
- End-to-end product ownership
- Complex UX problem-solving
- Scalable design systems
It stands as one of my most significant professional achievements, contributing to the digital transformation of public services in Pakistan.